Switchboard Operators, Including Answering Service

1.5/10 job score
AUTOMATION RISK
83%
risk level
POLLING
GROWTH
-22.7%
by 2030
WAGES
$31,430
or $15.11 hourly
VOLUME
59,270
as of 2020

What is the risk of automation?

We calculate this occupation to have an automation risk score of 83% (Robots are watching)

[More info]
Qualities required for this occupation:
Social Perceptiveness
Assisting and Caring for Others
Key
very important
quite important
[Show all metrics]

What do you think the risk of automation is?

How likely do you think this occupation will be taken over by robots/AI within the next 20 years?

How quickly is this occupation growing?

The number of 'Switchboard Operators, Including Answering Service' job openings is expected to decline by -22.7% by 2030
'Switchboard Operators, Including Answering Service' is expected to be a very slow growing occupation in comparison to other occupations.
* Data from the Bureau of Labor Statistics for the period between 2020 and 2030.
Updated projections are due Sep 2022.

What are the median wages for 'Switchboard Operators, Including Answering Service' in the United States?

In 2020 the median annual wage for 'Switchboard Operators, Including Answering Service' was $31,430, or $15.11 hourly
'Switchboard Operators, Including Answering Service' are paid 25.1% lower than the national median wage, which stands at $41,950
* Data from the Bureau of Labor Statistics

How many people are employed as switchboard operators, including answering service?

As of 2020 there were 59,270 people employed as Switchboard Operators, Including Answering Service within the United States.
This represents around 0.04% of the employed workforce across the country.
Put another way, around 1 in 2 thousand people are employed as Switchboard Operators, Including Answering Service.

Job description

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

SOC Code: 43-2011.00

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