Overview
1. Automation Risk
2. User Poll
3. Growth
4. Wages
5. Volume
Decription
Resources
Comments

Switchboard Operators, Including Answering Service

Imminent Risk
91%
Where Would You Like to Go Next?
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Vote Comments (1)
Or, Explore This Profession in Greater Detail...
AUTOMATION RISK
CALCULATED
100%
(Imminent Risk)
POLLING
82%
(Imminent Risk)
Average: 91%
LABOR DEMAND
GROWTH
-25.2%
by year 2033
WAGES
$36,750
or $17.67 per hour
Volume
43,830
as of 2023
SUMMARY
JOB SCORE
0.9/10

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Calculated automation risk

100% (Imminent Risk)

Imminent Risk (81-100%): Occupations in this level have an extremely high likelihood of being automated in the near future. These jobs consist primarily of repetitive, predictable tasks with little need for human judgment.

More information on what this score is, and how it is calculated is available here.

Some quite important qualities of the job are difficult to automate:

  • Social Perceptiveness

User poll

82% chance of full automation within the next two decades

Our visitors have voted that it's very probable this occupation will be automated. This assessment is further supported by the calculated automation risk level, which estimates 100% chance of automation.

What do you think the risk of automation is?

What is the likelihood that Switchboard Operators, Including Answering Service will be replaced by robots or artificial intelligence within the next 20 years?






Growth

Very slow growth relative to other professions.

The number of 'Switchboard Operators, Including Answering Service' job openings is expected to decline 25.2% by 2033

Total employment, and estimated job openings

* Data from the Bureau of Labor Statistics for the period between 2021 and 2031
Updated projections are due 09-2024.

Wages

Very low paid relative to other professions

In 2023, the median annual wage for 'Switchboard Operators, Including Answering Service' was $36,750, or $17 per hour

'Switchboard Operators, Including Answering Service' were paid 23.5% lower than the national median wage, which stood at $48,060

Wages over time

* Data from the Bureau of Labor Statistics

Volume

Moderate range of job opportunities compared to other professions

As of 2023 there were 43,830 people employed as 'Switchboard Operators, Including Answering Service' within the United States.

This represents around < 0.001% of the employed workforce across the country

Put another way, around 1 in 3 thousand people are employed as 'Switchboard Operators, Including Answering Service'.

Job description

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

SOC Code: 43-2011.00

Resources

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Comments

SS (Highly likely) 3 years ago
Uhm.. this is already happening. 99% of the time you call a business you're going to get an automated solution. This is a running gag at this point.
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