Hotel, Motel, and Resort Desk Clerks

risk level
Based on 89 votes
by year 2032
or $14.80 per hour
as of 2023

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Automation risk

72% (High Risk)

High Risk (61-80%): Jobs in this category face a significant threat from automation, as many of their tasks can be easily automated using current or near-future technologies.

More information on what this score is, and how it is calculated is available here.

Some quite important qualities of the job are difficult to automate:

  • Social Perceptiveness

  • Assisting and Caring for Others

User poll

67% chance of full automation within the next two decades

Our visitors have voted that it's probable this occupation will be automated. This assessment is further supported by the calculated automation risk level, which estimates 72% chance of automation.

What do you think the risk of automation is?

What is the likelihood that Hotel, Motel, and Resort Desk Clerks will be replaced by robots or artificial intelligence within the next 20 years?


Very fast growth relative to other professions

The number of 'Hotel, Motel, and Resort Desk Clerks' job openings is expected to rise 14.4% by 2032

Total employment, and estimated job openings

* Data from the Bureau of Labor Statistics for the period between 2021 and 2031
Updated projections are due 09-2023.


Very low paid relative to other professions

In 2023, the median annual wage for 'Hotel, Motel, and Resort Desk Clerks' was $30,790, or $14 per hour

'Hotel, Motel, and Resort Desk Clerks' were paid 35.9% lower than the national median wage, which stood at $48,060

Wages over time

* Data from the Bureau of Labor Statistics


Greater range of job opportunities compared to other professions

As of 2023 there were 263,800 people employed as 'Hotel, Motel, and Resort Desk Clerks' within the United States.

This represents around 0.17% of the employed workforce across the country

Put another way, around 1 in 575 people are employed as 'Hotel, Motel, and Resort Desk Clerks'.

Job description

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

SOC Code: 43-4081.00


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Hotel Clerk (Highly likely) says
Most critical functions involve a highly trained person interacting with software on behalf of a poorly trained guest. The guest is not familiar with the booking software, which is why the hotel has trained employees.

This process can be automated with prompts (which already exist), phasing out the need for human interaction. All you have to do is walk up to the kiosk screen, tap "check in," follow an authentication prompt, and the keys will be encoded for you. Options such as "locked out of room," "something's wrong," "find supplies," and "feedback" can all be dumped into a pool of data inquiries.

I also happen to work as a hotel clerk supervisor, so yeah.
Apr 12, 2022 at 07:01 PM
Guillemro (Uncertain) says
Customers prefer a real person to talk to
Mar 08, 2021 at 11:47 AM
like me up says
i will not let then do this to me nooooooo
Nov 24, 2019 at 12:29 AM

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