First-Line Supervisors of Retail Sales Workers

risk level
Based on 59 votes
-5.2 %
by year 2032
or $21.75 per hour
as of 2022

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Automation risk

42% (Moderate Risk)

Moderate Risk (41-60%): Occupations with a moderate risk of automation usually involve routine tasks but still require some human judgment and interaction.

More information on what this score is, and how it is calculated is available here.

Some quite important qualities of the job are difficult to automate:

  • Social Perceptiveness

  • Negotiation

  • Persuasion

  • Assisting and Caring for Others

  • Originality

User poll

52% chance of full automation within the next two decades

Our visitors have voted they are unsure if this occupation will be automated. This assessment is further supported by the calculated automation risk level, which estimates 42% chance of automation.

What do you think the risk of automation is?

What is the likelihood that First-Line Supervisors of Retail Sales Workers will be replaced by robots or artificial intelligence within the next 20 years?


Very slow growth relative to other professions.

The number of 'First-Line Supervisors of Retail Sales Workers' job openings is expected to decline 5.2% by 2032

Total employment, and estimated job openings

* Data from the Bureau of Labor Statistics for the period between 2021 and 2031
Updated projections are due 09-2023.


Low paid relative to other professions

In 2022, the median annual wage for 'First-Line Supervisors of Retail Sales Workers' was $45,250, or $21 per hour

'First-Line Supervisors of Retail Sales Workers' were paid 2.3% lower than the national median wage, which stood at $46,310

Wages over time

* Data from the Bureau of Labor Statistics


Significantly greater range of job opportunities compared to other professions

As of 2022 there were 1,097,160 people employed as 'First-Line Supervisors of Retail Sales Workers' within the United States.

This represents around 0.7% of the employed workforce across the country

Put another way, around 1 in 134 people are employed as 'First-Line Supervisors of Retail Sales Workers'.

Job description

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

SOC Code: 41-1011.00


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Ben (No chance) says
No way there needs be someone there to supervise everything. That’s insane to walk into a store/gas station without a single employee in sight. Humans have emotions/ robots don’t. I’m pretty sure a pissed off customer would just beat the living hell out of the robot/piece of equipment for not working properly or for simply misunderstanding the customer due to lack of empathy. Also technology is prone to errors someone needs to fix it when it breaks. Look at today with technology- it always isn’t the greatest thing in the world but it’s nice to have. It would take decades to get to that point of automation.
Jan 20, 2020 at 03:02 AM
David Roberts (Low) says
This profession requires skills that are uniquely human in nature. For example, the emotional skill of empathy. This ability allows for better customer service when situations arise that are beyond the average daily employee/customer interaction. When the customer has a unique issue regarding a transaction, only a human skilled in empathy can discern what is best for both the customer and the company.
Aug 15, 2019 at 05:00 PM
Gavin Gallegos (Uncertain) says
Amazon is testing automated stores with no employees running them. Eventually other grocers may follow suit. There would be no place for me, and I am not tech savvy.
Apr 10, 2019 at 10:39 AM

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