risk level
Based on 36 votes
by year 2032
or $17.09 per hour
as of 2022

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Automation risk

54% (Moderate Risk)

Moderate Risk (41-60%): Occupations with a moderate risk of automation usually involve routine tasks but still require some human judgment and interaction.

More information on what this score is, and how it is calculated is available here.

Some very important qualities of the job are difficult to automate:

  • Social Perceptiveness

  • Assisting and Caring for Others

Some quite important qualities of the job are difficult to automate:

  • Originality

  • Persuasion

User poll

49% chance of full automation within the next two decades

Our visitors have voted they are unsure if this occupation will be automated. This assessment is further supported by the calculated automation risk level, which estimates 54% chance of automation.

What do you think the risk of automation is?

What is the likelihood that Concierges will be replaced by robots or artificial intelligence within the next 20 years?


Very fast growth relative to other professions

The number of 'Concierges' job openings is expected to rise 11.2% by 2032

Total employment, and estimated job openings

* Data from the Bureau of Labor Statistics for the period between 2021 and 2031
Updated projections are due 09-2023.


Very low paid relative to other professions

In 2022, the median annual wage for 'Concierges' was $35,560, or $17 per hour

'Concierges' were paid 23.2% lower than the national median wage, which stood at $46,310

Wages over time

* Data from the Bureau of Labor Statistics


Moderate range of job opportunities compared to other professions

As of 2022 there were 37,600 people employed as 'Concierges' within the United States.

This represents around < 0.001% of the employed workforce across the country

Put another way, around 1 in 3 thousand people are employed as 'Concierges'.

Job description

Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

SOC Code: 39-6012.00


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Tino (Low) says
The job in question requires specialized social skills including understanding subtle emotional clues. In addition it is also a service providing job.

Currently robotics and AI are not well adapted to these tasks (they can provide service, however only have a rudimentary understanding of emotional subtly, granted this is likely to change in time) and may never (heavy emphasis on maybe because the potential is there for that to change radically) be as they are not something that can necessarily be programmed, it is perhaps why the human algorithms shaped by the Savanna and the need for cooperation are unique and unlikely to be matched.

This is not to say there will not be some staggeringly brilliant and incredible algorithms that will evolve in AI's it is to say they will not have the same evolutionary constraints. Perhaps this may be a good thing, and perhaps not. At some juncture humans will likely want to merge with AI and that could be both a boon and a curse.
Feb 08, 2020 at 10:28 PM
Fef (Moderate) says
A voice activated terminal with a data base with all the info could provide these services easily, and at many people at the same time
Oct 30, 2019 at 11:19 AM
Sarah (Highly likely) says
Robots are more likely to be assistants at hotels soon. Computers may become maps of a hotel soon.
Jul 01, 2019 at 07:39 PM

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