Cashiers
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Calculated automation risk
Imminent Risk (81-100%): Occupations in this level have an extremely high likelihood of being automated in the near future. These jobs consist primarily of repetitive, predictable tasks with little need for human judgment.
More information on what this score is, and how it is calculated is available here.
User poll
Our visitors have voted that it's very probable this occupation will be automated. This assessment is further supported by the calculated automation risk level, which estimates 88% chance of automation.
What do you think the risk of automation is?
What is the likelihood that Cashiers will be replaced by robots or artificial intelligence within the next 20 years?
Sentiment
The following graph is included wherever there is a substantial amount of votes to render meaningful data. These visual representations display user poll results over time, providing a significant indication of sentiment trends.
Sentiment over time (quarterly)
Sentiment over time (yearly)
Growth
The number of 'Cashiers' job openings is expected to decline 10.0% by 2032
Total employment, and estimated job openings
Updated projections are due 09-2024.
Wages
In 2023, the median annual wage for 'Cashiers' was $29,720, or $14 per hour
'Cashiers' were paid 38.2% lower than the national median wage, which stood at $48,060
Wages over time
Volume
As of 2023 there were 3,298,660 people employed as 'Cashiers' within the United States.
This represents around 2.2% of the employed workforce across the country
Put another way, around 1 in 46 people are employed as 'Cashiers'.
Job description
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
SOC Code: 41-2011.00
Resources
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Comments
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Also most cashiers aren't only cashiers where i live at least
Say Walmart.. These cashiers will be replaced by the customers whom they currently serve. IT is already happening.
McDonalds and the like: These will most likely be replaced by inhuman automation, and most people will not even care as these people are the ones who brought it on themselves thinking that they DESERVE to make more per hour than someone who actually has a skill set. THIS TOO, is already starting to happen, and as I thought, most people are more than happy to do this task on their own.
At Walmart however, people are a little upset that self serve is overtaking jobs. Kinda cool how that works.
Karma Baby!
My position required asking if a customer has an account or the benefits of taking a servey. A person who doesn’t understand English might also misinterpret the robot if it’s not built to accommodate their language. Robots can also misinterpret speech impediments, or even alternative augmented communications. Sudden glitches can exacerbate this.
However, some English native speakers are very skilled in understanding and communicating with ppl who don’t speak English compared to the average English native speaker not familiar with their language. You don’t have to be familiar with a person’s native language in order to precisely interpret accents or charades, that is, better than other English native speakers, with or without writing. I could make some of those non English speaking customers understand that they’re being asked about a store account and that they can win money from a survey, with or without writing, and I don’t share an ethnic background with most of those customers. This can make the buying process quicker and less frustrating with human interaction.
Many of the customers mentioned have English speaking relatives or translators, and PCs have translators in virtually every language. The US has no official languages, so they find a way to maneuver without speaking English. Unlike PCs, store computers only have Spanish and English. (I was exposed to people from all continents.)
Verbal communication and body language are the most vital keys to cashiering with people if all languages, and that’s why we still have human cashiers.
Our inventory computer system renews every night and is thus sometimes not accurate, so an empathetic humanistic voice may calm a customer.
A number of native English speakers fear AI replacing cashiers, whether it’s machine breakdown, misinformation, possible machine complexity, or political motivation later in the future (since they might become more human like but won’t get paid, or have some disadvantageous algorithmic agenda.) In the future, customers may feel more comfortable attacking the machine than another person.
Sorry joke. In fact you're right. Most people quit their job because of a bad boss, not because of the job.
So, there would still need to be at least one human employed in every restaurant to handle complaints by customers who didn't get their orders -- such as the manager.
1. Retail businesses may not have the profit margins to invest in robots/kiosks, the risk of this investment simply does not outweigh potential gains from it.
2. People are stupid and need help. People get frustrated already with kiosks, between finding things, coupon issues, questions about products, getting heavy things to vehicles. In a lot of retail settings cashiers double as customer service. Tech is ever evolving and it is hard for the average person to keep up, you would not believe how often I have to explain to people how to simply use there credit card.
3. Human to Human communication has a very large impact of returning customers. friendliness ratings have a very significant effects on weather or not a customer returns. robots simply cant recreate this.
4. retail businesses are constantly changing hands. When owners change so does the tech solutions, and integrating systems from different companies has caused many costly problems for retailers. Adding robots that run on these complicated inventory systems is just one more thing that can go wrong and potentially cause far more losses than the cost of an employee.
5. Tech is a business and the wouldn't be pushing for automation in retail without the potential for future profits. competition would lead to planned obsolescence and a lack of industry standards. This will mean that automation will not only be a huge investment, but will also come with routine costs to run. In the long run it may not be at all cheaper to replace minimum wage employees, If it made fiscal sense why hasn't macdonalds already done it? Big companies would have made the transition long ago if it was a guaranteed way to raise profits.
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