Cashiers
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Automation risk
Imminent Risk (81-100%): Occupations in this level have an extremely high likelihood of being automated in the near future. These jobs consist primarily of repetitive, predictable tasks with little need for human judgment.
More information on what this score is, and how it is calculated is available here.
User poll
Our visitors have voted that it's very probable this occupation will be automated. This assessment is further supported by the calculated automation risk level, which estimates 88% chance of automation.
What do you think the risk of automation is?
What is the likelihood that Cashiers will be replaced by robots or artificial intelligence within the next 20 years?
Sentiment
The following graph(s) are included wherever there is a substantial amount of votes to render meaningful data. These visual representations display user poll results over time, providing a significant indication of sentiment trends.
Sentiment over time (quarterly)
Sentiment over time (yearly)
Growth
The number of 'Cashiers' job openings is expected to decline 10.0% by 2031
Total employment, and estimated job openings
Updated projections are due 09-2023.
Wages
In 2022, the median annual wage for 'Cashiers' was $28,240, or $13 per hour
'Cashiers' were paid 39.0% lower than the national median wage, which stood at $46,310
Wages over time
Volume
As of 2022 there were 3,296,040 people employed as 'Cashiers' within the United States.
This represents around 2.2% of the employed workforce across the country
Put another way, around 1 in 44 people are employed as 'Cashiers'.
Job description
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
SOC Code: 41-2011.00
Resources
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Comments
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So, there would still need to be at least one human employed in every restaurant to handle complaints by customers who didn't get their orders -- such as the manager.
1. Retail businesses may not have the profit margins to invest in robots/kiosks, the risk of this investment simply does not outweigh potential gains from it.
2. People are stupid and need help. People get frustrated already with kiosks, between finding things, coupon issues, questions about products, getting heavy things to vehicles. In a lot of retail settings cashiers double as customer service. Tech is ever evolving and it is hard for the average person to keep up, you would not believe how often I have to explain to people how to simply use there credit card.
3. Human to Human communication has a very large impact of returning customers. friendliness ratings have a very significant effects on weather or not a customer returns. robots simply cant recreate this.
4. retail businesses are constantly changing hands. When owners change so does the tech solutions, and integrating systems from different companies has caused many costly problems for retailers. Adding robots that run on these complicated inventory systems is just one more thing that can go wrong and potentially cause far more losses than the cost of an employee.
5. Tech is a business and the wouldn't be pushing for automation in retail without the potential for future profits. competition would lead to planned obsolescence and a lack of industry standards. This will mean that automation will not only be a huge investment, but will also come with routine costs to run. In the long run it may not be at all cheaper to replace minimum wage employees, If it made fiscal sense why hasn't macdonalds already done it? Big companies would have made the transition long ago if it was a guaranteed way to raise profits.
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