55%

Customer Service Representatives

SOC Code: 43-4051

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Automation Risk Level

Robots are watching

or 55% probability of automation

Projected Growth

10%

by 2024

Median Annual Wage

$32,300

or $15.53 hourly

People Employed

2,707,040

as of 2016

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