55%

Customer Service Representatives

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SOC Code: 43-4051

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Automation Risk Level

Robots are watching

or 55% probability of automation

Projected Growth

10%

by 2024

Median Annual Wage

$32,300

or $15.53 hourly

People Employed

2,707,040

as of 2016

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How this compares with other jobs: 315 out of 703

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Comments

Matthew Watson says
I would say this job needs alot of judgement as many give false complaints or they have real problems. This job is about reporting and solving problems. However many tasks are repetitive so this job could go as well. Perhaps it could evolve
Mar 19, 2019 at 04:41 AM

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