Comments (12)

Will "Cashiers" be replaced by AI & Robots?

It's highly likely this occupation will be replaced by robots/AI. This is further validated by our poll, which suggests a 91% chance of automation within the next 2 decades.

Automation Risk Level

You are doomed

or 97% probability of automation

Projected Growth


by 2024

Median Annual Wage


or $11.37 hourly

People Employed


as of 2019

Most likely
Least likely

How this compares with other jobs: 669 out of 707

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How likely do you think this occupation will be taken over by robots/AI within the next 20 years?

Job description

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

SOC Code: 41-2011

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Darian Mongiovi says
I work in retail and I have some some ideas about why automation hasn't already taken over.

1. Retail businesses may not have the profit margins to invest in robots/kiosks, the risk of this investment simply does not outweigh potential gains from it.

2. People are stupid and need help. People get frustrated already with kiosks, between finding things, coupon issues, questions about products, getting heavy things to vehicles. In a lot of retail settings cashiers double as customer service. Tech is ever evolving and it is hard for the average person to keep up, you would not believe how often I have to explain to people how to simply use there credit card.

3. Human to Human communication has a very large impact of returning customers. friendliness ratings have a very significant effects on weather or not a customer returns. robots simply cant recreate this.

4. retail businesses are constantly changing hands. When owners change so does the tech solutions, and integrating systems from different companies has caused many costly problems for retailers. Adding robots that run on these complicated inventory systems is just one more thing that can go wrong and potentially cause far more losses than the cost of an employee.

5. Tech is a business and the wouldn't be pushing for automation in retail without the potential for future profits. competition would lead to planned obsolescence and a lack of industry standards. This will mean that automation will not only be a huge investment, but will also come with routine costs to run. In the long run it may not be at all cheaper to replace minimum wage employees, If it made fiscal sense why hasn't macdonalds already done it? Big companies would have made the transition long ago if it was a guaranteed way to raise profits.
Feb 03, 2020 at 12:23 AM
iz me Alex (Highly likely) says
I can definitely see robots taking over cashiers! No more chatty cashiers LOOOOOL
Jan 16, 2020 at 07:27 PM
Smol bean (Highly likely) says
Well I mean, every grocery store I go to there is almost always a self-checkout so... It's very likely the job will be taken over by robots.
Jan 01, 2020 at 04:41 PM
Kaler (Small chance) says
People need jobs and these will always be available
Dec 13, 2019 at 02:59 PM
Donovan Briggs (Highly likely) says
I am literally certain no doubt they will be taken by automation.
Dec 09, 2019 at 01:51 AM
collin (Likely) says
I'm a cashier, they are starting to replace a lot of the registers with self check out, and also getting rid of a lot of my co workers.
Nov 14, 2019 at 07:35 PM
Drone_Better (Highly likely) says
Self-serving already exists, we're going to adopt it more and it will get better.
Nov 01, 2019 at 12:31 PM
Danxngo says
this is so sad "ha ha ha"
Oct 12, 2019 at 09:29 PM
R (No chance) says
People can't read even those with masters degree
Aug 14, 2019 at 04:27 PM
hi says
Jul 31, 2019 at 05:23 PM
J says
There are already lots of order machines in Mcdonalds.
Jul 15, 2019 at 09:57 PM
Sarah (Likely) says
Online shopping is just becoming a big trend now. So I think cashiers would be likely laid off for that reason.
Jun 25, 2019 at 09:55 PM

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