Agents de bord

RISQUE D'AUTOMATISATION
CALCULÉ
38%
niveau de risque
SONDAGE
39%
Basé sur 418 votes
DEMANDE DE TRAVAIL
CROISSANCE
20,8%
par l'année 2032
SALAIRES
63 760 $
ou 30,65 $ par heure
Volume
108 480
à partir du 2022
RÉSUMÉ
SCORE DE TRAVAIL
6,7/10

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Risque d'automatisation

38% (Risque Faible)

Risque Faible (21-40%) : Les emplois à ce niveau présentent un risque limité d'automatisation, car ils nécessitent un mélange de compétences techniques et centrées sur l'humain.

Plus d'informations sur ce que représente ce score et comment il est calculé sont disponibles ici.

Certaines qualités très importantes du travail sont difficiles à automatiser :

  • Espace de travail exigu, positions inconfortables

  • Aider et Prendre Soin des Autres

Certaines qualités assez importantes du travail sont difficiles à automatiser :

  • Perceptivité Sociale

  • Persuasion

Sondage utilisateur

39% chance de pleine automatisation au cours des deux prochaines décennies

Nos visiteurs ont voté qu'il y a peu de chances que cette profession soit automatisée. Cette évaluation est davantage soutenue par le niveau de risque d'automatisation calculé, qui estime 38% de chances d'automatisation.

Que pensez-vous du risque de l'automatisation?

Quelle est la probabilité que Agents de bord soit remplacé par des robots ou l'intelligence artificielle dans les 20 prochaines années ?






Sentiment

Le(s) graphique(s) suivant(s) sont inclus là où il y a un nombre substantiel de votes pour fournir des données significatives. Ces représentations visuelles affichent les résultats des sondages des utilisateurs au fil du temps, fournissant une indication significative des tendances de sentiment.

Sentiment au fil du temps (annuellement)

Croissance

Une croissance très rapide par rapport à d'autres professions

On s'attend à ce que le nombre de postes vacants pour 'Flight Attendants' augmente 20,8% d'ici 2032

Emploi total, et estimations des offres d'emploi

* Données de la Bureau of Labor Statistics pour la période entre 2021 et 2031
Les prévisions mises à jour sont attendues 09-2023.

Salaires

Hautement rémunéré par rapport à d'autres professions

En 2022, le salaire annuel médian pour 'Flight Attendants' était de 63 760 $, soit 30 $ par heure.

'Flight Attendants' ont été payés 37,7% de plus que le salaire médian national, qui était de 46 310 $

Salaires au fil du temps

* Données provenant du Bureau des Statistiques du Travail

Volume

Une plus grande gamme d'opportunités d'emploi comparée à d'autres professions

À partir de 2022, il y avait 108 480 personnes employées en tant que 'Flight Attendants' aux États-Unis.

Cela représente environ 0,07% de la main-d'œuvre employée à travers le pays

Autrement dit, environ 1 personne sur 1 mille est employée en tant que 'Flight Attendants'.

Description du poste

Surveillez la sécurité de la cabine de l'avion. Fournissez des services aux passagers de la compagnie aérienne, expliquez les informations de sécurité, servez de la nourriture et des boissons, et répondez aux incidents d'urgence.

SOC Code: 53-2031.00

Ressources

Si vous envisagez de commencer une nouvelle carrière ou de changer de travail, nous avons créé un outil de recherche d'emploi pratique qui pourrait vous aider à décrocher ce nouveau poste parfait.

Recherchez des emplois dans votre région locale

Commentaires

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Anonymous (Très probable) dit
You automate the plane to give instructions during turbulence and emergencies. Ease passengers into by updating the seats, rows, and overhead panels with attendants still onboard. From a safety perspective what is 2 attendants per class going to do for 20+ people, nothing other than give instruction and help 1 or 2 women and children. After introducing passengers to those improvements kick it up a notch and introduce 1 robot attendant for every 1 human attendant. This robot would initially be programmed to serve drinks and snacks. You would order it prior to the flight and on your phone or TV during the flight. Now that you have safety and procedures programmed right in to the plane and passengers have interacted with it over the last 10 years with a few iterations to their programming over time and passengers have been able to be served by a robot, the in cabin experience can now be fully automated. You could even design the robots to be smaller in size to fit more than two attendants in the class. Ultimately decreasing burnout by human staff, boarding times, the time it takes to get to the customer, etc.
Mar 23, 2024 at 12:38
PK (Aucune chance) dit
FAA requires a crew member 1 for every 50. Flight attendant position is based on safety and security designated by FAA not customer service!!!
Jan 29, 2024 at 02:41
tony (Faible) dit
You're still going to need human intervention in an emergency. There are too many changes on a moments notice during flight to completely trust it to AI.
Jun 02, 2023 at 08:39
Philip (Incertain) dit
I think aspects of the job could be automated but parts of the job won't be
May 12, 2023 at 06:40
Sofie (Très probable) dit
Humans can decide quicker in an emergency situation, but robots can take a while.

Plus, robots can't do such things as CPR or use a first aid kit, for example. So, it's pretty risky.
Aug 08, 2022 at 06:37
h (Faible) dit
AI and robots could mess up emergencies and need a connection to stay "alive"
Dec 31, 2021 at 01:27
A flight attendant (Faible) dit
By federal law (FAA), there needs to be 1 flight attendant per 50 seats on a plane. The number can never decrease even with robots. Good luck getting those robots to handle medical emergencies or breaking up fights between ignorant passengers or helping all you ungrateful passengers evacuate during an emergency in 90 seconds or less with no ability of rational thought LOL
Dec 06, 2021 at 04:31
Collin Tredo (Faible) dit
This job requires a friendly human face, people will be less comfortable having to talk to and trust a robot/AI when they get on a plane.
May 17, 2021 at 05:00
A (Aucune chance) dit
Flight attendants use their knowledge to solve a situation given the surprise factor... it’s impossible to programme a robot that knows how to act in front of a surprise factor situation.

And by the way flight attendants are there to save u not to make u happy.

First priority is safety the If it’s possible the service time will come.
Apr 10, 2021 at 10:07
Spiros (Aucune chance) dit
Flight attendants are there for one specific reason: safety. For this, human presence is important
Apr 10, 2021 at 01:55
Erebus (Faible) dit
It involves emotional labour which only a human is capable of.
Mar 24, 2021 at 05:52
JP (Modéré) dit
With the global pandemic focusing minds on the amount of human contact passengers have on flights, I could see cabin crew being reduced in number to improve safety, with a Purser and assistant at each end of the aircraft being supplemented by robots which would handle more of the non-emergency workload. Robots would reduce the expense of accommodating cabin crew at destinations and would be able to clean the cabin autonomously using UV lights to disinfect the cabin air and surfaces.
Aug 02, 2020 at 04:53
A flight attendant (Aucune chance) dit
Will absolutely not happen. What most do not realize is that flight attendants are on board for safety. It's just not something that can be replaced by robots.
Jul 22, 2020 at 08:27
Ebork (Très probable) dit
Flight attendants make or break flying. They'll be robots soon enough.
Jan 03, 2020 at 11:48
THM dit
Flight attendants make your flying safe you ignorant.
Jun 27, 2020 at 09:20
Izme;-; dit
I think that is wrong you see robots can also break easy, if there is a drunk passenger or causing harm robots can break with their wires. In medical procedures or any emergency humans would be faster than the robots having to mechanically bend down taking longer than humans.
Mar 31, 2021 at 08:21
JD (Très probable) dit
With the lousy customer service and the awfully attitudes these "air stewards(esses)" possess nowadays, I wouldn't be surprised that a machine will end up doing their job not only more quickly and efficiently, but for little to no cost of maintenance on said droids compared to paying salaries w/ benefits, retirement, etc & dealing with greedy unions, to people who don't do their job properly and are not even qualified to in the first place.

Given the recent horrific experiences passengers had to endure from these "flight attendants", I see machines replacing these incompetent humans in the future. It'll save the airlines plenty of revenue and avoid lawsuits and having to pay these poorly trained service attendants for mediocre to dismal services provided.

The only ones to blame would be the flight attendants themselves, because a machine did a better job than they ever would.
Apr 20, 2019 at 05:36
Karen dit
When you have a heart attack on the plane who’s going to administer first aid to you? A robot? A flight attendant is there to save your ass not kiss it and their customer service is based on your attitude. It goes both ways
May 05, 2019 at 06:17
GG dit
JD deserves the most awful flying experiences after the rudeness he showcased here.
May 09, 2019 at 04:11
MC dit
JD I don't know what airline you have been flying on. I have been involved in the airline industry for over forty years, have traveled on numerous air carriers, and have never experienced what you have described in terms of lacking flight attendant professionalism, training, emergency, and medical preparedness.

I have witnessed a decline in the manners and decorum of the passengers traveling. Possibly, the added stress to passengers of airport safety procedures has taken a toll on their nerves. I remember when friends and family could accompany passengers to the gate. Now, the seats are packed in like sardines in a can.

Airline competition made the way for no-frills service and more passengers in smaller seats on airplanes. This has taken a toll on everyone's stress levels. Still, I see friendly FAs who are doing their best to accommodate everyone onboard and assuage those who are already frazzled by the time they take their seats.

A robot may make the dispersion of in-flight commodities easier but it can never take care of all of the emergencies that FAs are trained to handle, the medical emergencies, the duplicate and other seating problems, the myriad of human interactions that FA's handle, unaccompanied children, wheelchair passengers, interaction with cockpit and ground staff, etc., etc. the list goes on, not even considering a major emergency like a hijack incident.

You have vastly underestimated the uber-selective hiring, initial and ongoing training that FAs have. Did you know that they have to take FAA-mandated emergency testing yearly on every airplane which they are qualified to work and pass the test with a 90-100% grade. This includes physical testing in airplane simulators., first aide, resuscitation and cardio procedures etc.

If you see an FA behaving in the unprofessional manner you have described, you should write a letter to the airline about that employee.
Jul 16, 2023 at 10:31

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