Claims Adjusters, Examiners, and Investigators

risk level
Based on 99 votes
-5.8 %
by year 2032
or $34.72 per hour
as of 2022

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Automation risk

67% (High Risk)

High Risk (61-80%): Jobs in this category face a significant threat from automation, as many of their tasks can be easily automated using current or near-future technologies.

More information on what this score is, and how it is calculated is available here.

Some quite important qualities of the job are difficult to automate:

  • Social Perceptiveness

  • Negotiation

User poll

59% chance of full automation within the next two decades

Our visitors have voted they are unsure if this occupation will be automated. However, the automation risk level we have generated suggests a much higher chance of automation: 67% chance of automation.

What do you think the risk of automation is?

What is the likelihood that Claims Adjusters, Examiners, and Investigators will be replaced by robots or artificial intelligence within the next 20 years?


The following graph(s) are included wherever there is a substantial amount of votes to render meaningful data. These visual representations display user poll results over time, providing a significant indication of sentiment trends.

Sentiment over time (yearly)


Very slow growth relative to other professions.

The number of 'Claims Adjusters, Examiners, and Investigators' job openings is expected to decline 5.8% by 2032

Total employment, and estimated job openings

* Data from the Bureau of Labor Statistics for the period between 2021 and 2031
Updated projections are due 09-2023.


High paid relative to other professions

In 2022, the median annual wage for 'Claims Adjusters, Examiners, and Investigators' was $72,230, or $34 per hour

'Claims Adjusters, Examiners, and Investigators' were paid 56.0% higher than the national median wage, which stood at $46,310

Wages over time

* Data from the Bureau of Labor Statistics


Significantly greater range of job opportunities compared to other professions

As of 2022 there were 285,270 people employed as 'Claims Adjusters, Examiners, and Investigators' within the United States.

This represents around 0.19% of the employed workforce across the country

Put another way, around 1 in 518 people are employed as 'Claims Adjusters, Examiners, and Investigators'.

Job description

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.

SOC Code: 13-1031.00


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Matthew (No chance) says
No, the fact that a computer cannot detect a lie is a problem. As some small lies someone tells might not effect the claim. I don’t think a computer will be smart enough to know the difference
Nov 12, 2020 at 01:39 AM
Steve (Uncertain) says
"Claims adjuster" is a very broad term. I currently do field investigations of large commercial property losses, and there's quite a bit of nuance when determining if a claim is covered as well as the negotiations with different experts, contractors, and etc. I feel like automation may help with the job, but don't see the profession being removed completely.
Mar 09, 2020 at 05:30 PM
tony (No chance) says
not possible ever
Jan 06, 2020 at 08:14 PM
Dan the Man (Highly likely) says
Tech is already here - drones can do a full exterior inspection, use object detection for finding roofing damage, spit out an estimate better than 7/10 adjusters.

Industry has been on a downward path since 2005, its only going to get worse.

What's left is dealing with PAs, ex-convict roofers, Karens who freak out it'll take the drones 3 days to do an inspection, and OCD nonsense from carriers.
Dec 16, 2019 at 01:05 AM
David (Uncertain) says
investigation is needed in this occupation
Nov 08, 2019 at 03:47 PM

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