Claims Adjusters, Examiners, and Investigators

3.7/10 job score
risk level
by 2031
or $31.29 hourly
as of 2021

What is the risk of automation?

We calculate this occupation to have an automation risk score of 67% (Robots are watching)

More information on what this score is, and how it is calculated
Qualities required for this occupation:
Social Perceptiveness
very important
quite important
[Show all metrics]

What do you think the risk of automation is?

How likely do you think this occupation will be taken over by robots/AI within the next 20 years?

How quickly is this occupation growing?

The number of 'Claims Adjusters, Examiners, and Investigators' job openings is expected to decline by -5.8% by 2031
'Claims Adjusters, Examiners, and Investigators' is expected to be a very slow growing occupation in comparison to other occupations.
* Data from the Bureau of Labor Statistics for the period between 2021 and 2031.
Updated projections are due Sep 2023.

What are the median wages for 'Claims Adjusters, Examiners, and Investigators' in the United States?

In 2021 the median annual wage for 'Claims Adjusters, Examiners, and Investigators' was $65,080, or $31.29 hourly
'Claims Adjusters, Examiners, and Investigators' are paid 42.2% higher than the national median wage, which stands at $45,760
* Data from the Bureau of Labor Statistics

How many people are employed as claims adjusters, examiners, and investigators?

As of 2021 there were 278,140 people employed as Claims Adjusters, Examiners, and Investigators within the United States.
This represents around 0.20% of the employed workforce across the country.
Put another way, around 1 in 506 people are employed as Claims Adjusters, Examiners, and Investigators.

Job description

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.

SOC Code: 13-1031.00


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Matthew (No chance) says
No, the fact that a computer cannot detect a lie is a problem. As some small lies someone tells might not effect the claim. I don’t think a computer will be smart enough to know the difference
Nov 12, 2020 at 01:39 AM
Steve (Could go either way) says
"Claims adjuster" is a very broad term. I currently do field investigations of large commercial property losses, and there's quite a bit of nuance when determining if a claim is covered as well as the negotiations with different experts, contractors, and etc. I feel like automation may help with the job, but don't see the profession being removed completely.
Mar 09, 2020 at 05:30 PM
tony (No chance) says
not possible ever
Jan 06, 2020 at 08:14 PM
Dan the Man (Highly likely) says
Tech is already here - drones can do a full exterior inspection, use object detection for finding roofing damage, spit out an estimate better than 7/10 adjusters.

Industry has been on a downward path since 2005, its only going to get worse.

What's left is dealing with PAs, ex-convict roofers, Karens who freak out it'll take the drones 3 days to do an inspection, and OCD nonsense from carriers.
Dec 16, 2019 at 01:05 AM
David (Could go either way) says
investigation is needed in this occupation
Nov 08, 2019 at 03:47 PM

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