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Ben Holmes (אין סיכוי) 5 months ago

Sales is based on human interaction, it's a job that can be removed in favour of other selling forms like SEO or self service but not something that will ever be replaced by robots.

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milenial (בלתי ברור) 1 year ago

I worked as a solutions engineer (pretty much the same as sales engineer).

In my experience, one of the main keys of this role in order to produce results is to build a relationship with the customer and become a trusted advisor.

You could put a super sophisticated IA consicousness with a real life avatar like in a zoom call, but i think that will take a while. but in the short term, IA can (and should) automate some parts of this role, like filling RFPs and asking questions, implement chatgpt to troubleshoot and assist in technical micro aspects of a deal's poc/pilot, etc. maybe, automating some or most part of this role may lead to the role to evolve itself, but i don't think that any current job can resist a few decades proof of time.

Millenials, centenials and company will have to reinvent ourselves professionally multiple times before we can retire - if we can retire at all.

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Mauro (בלתי ברור) 1 year ago

the relation and feeling with a customer is not easy to create from a robot

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Julian 2 years ago

Customers in specialties such as process and mining engineering require the capacity to listen to needs and problems, to adapt, and oftentimes make onsite visits. They must be able to summarize and reach conclusions in order to choose the most optimal solution.

There are many aspects that will be automated, such as sending follow-ups and writing repetitive reports. However, in general, lab analysis will be automated first because it is the most repetitive and low-margin aspect of engineering sales.

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Apryde (אין סיכוי) 3 years ago

I've been doing this for more than 20 years and there are too many variables to have an AI do this.

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Joseph Traynor 5 years ago

Yes, a Sales Engineer needs to know more about technical requirements and often performs complex and intuitive tasks but With AI I can see a Sales Engineer Manager with a few AI Sales Engineers doing some virtual problem-solving. To be honest I would welcome an AI doing the repetitive parts of my Job and allow me to focus on the Human Intuitive part.

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AHMAD UMAR (נמוך) 5 years ago

Its a very customized job category with very little repetitious actions.

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